Soft Answers to Your Lovely Questions

♡ Soft Answers to Your Lovely Questions ♡

because gentle guidance makes everything feel easier

♡ When will my order ship?

Your order typically ships within 2–5 business days. Processing time ensures your dreamy pieces are packed with care before they journey to you.

♡ How long will shipping take?

Shipping generally takes 7–14 days after processing. Some items may ship from our overseas suppliers and may take up to 21 days. We appreciate your patience while your package travels gently to your doorstep.

♡ Do you ship internationally?

At this time, we only ship within the United States. We hope to expand our dreamworld internationally in the future!

♡ Can I return an item?

Of course. You may request a return within 14 days of delivery, as long as your item is unworn, unwashed, and in its original condition. Visit our Returns & Refunds page for details.

♡ What if my item arrives damaged?

We want every delivery to feel magical, but if something’s not right, please contact us at support@ascensionvogue.com within 48 hours of receiving your item. We'll make it right with love.

♡ Do you restock sold-out items?

Some of our pieces are limited-edition treasures. However, if something you love is unavailable, feel free to reach out — we may be able to let you know if it returns!

♡ How can I contact you?

Email us anytime at support@ascensionvogue.com. We typically respond within 24–48 business hours (Monday–Friday). We’re always happy to help!